Portfolio Desk
User guide
Portals 4 min read

Resident portal

Most resident contact is one of four things: what do I owe, here is my payment, something is broken, what did I sign. The portal handles all four without a phone call.

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    Balance, payments and documents

    Current balance, payment methods and history, lease documents, maintenance requests and announcements — for the resident, in their own login.

    Resident portal home showing balance, lease and announcements
    A real screen from the running product, captured against a demo portfolio.

Used alongside

Rent collection & delinquency

Charges, receipts, deposits and the delinquency view that decides who gets chased today.
Maintenance tickets

The work queue, from resident report through vendor assignment to cost capture.
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